DIGITAL MARKETING AGENCY IN SAN DIEGO
More customers. Less guesswork.
We build the strategy. You see the growth.
Busy isn't the same as growing.
Growth isn’t happening fast enough.
You know where you want the business to go. The challenge is creating enough new opportunities to get there.
Resolve brings advertising, lead capture and follow-up together — so more of the right people become customers.
You can’t tell what’s actually working
Inquiries come in, but you can’t always tell where they came from.
Was it a recommendation? A Google search? An ad on Instagram?
We track every call, form submission and campaign back to its source. So we can see what’s working — and know where to put more focus.
Good opportunities go cold
A potential customer reaches out while you’re on a job, in a meeting or simply too busy to respond.
They don’t wait.
Our system keeps the conversation alive until you’re ready.
Growth is harder to measure than it should be
Clicks and impressions matter to marketers. You need to know whether the phone is ringing and customers are inquiring. That’s what we track.
The strategy behind the click.
Ads are just the beginning. What happens after the click – how someone inquires, how quickly they’re answered and what happens when you miss them – can make just as much difference.
Every Resolve plan covers the full journey.
One platform for every inquiry.
Katana is the lead response platform built into every Resolve plan.
It captures inquiries from your website, calls and texts. It keeps every conversation in one inbox. It tracks every lead from first contact to finished job. And it makes sure no one is left waiting.
Your ads bring people in.
Katana makes sure they’re answered.
Capture
Every inquiry caught, wherever it comes from.
- Smart Forms
- Website chat
- Missed-call-text-back
Respond
Every conversation in one place, answered fast.
- Shared inbox and mobile app
- Lead tracking and follow-up alerts
- Automated review requests
Track
See what’s working, from first click to finished job.
- Performance dashboard
- Call tracking and recordings
Get in front of the right people.
Google reaches customers already looking for what you do. Meta helps create demand before they start searching.
We build campaigns around the services you want to grow — then keep refining the targeting, creative and budgets around what actually generates inquiries.
- Google and Meta advertising
- Campaign strategy and management
- Meta creative
- Ongoing testing and optimization
Campaigns built around the services you want to grow.
Better questions. Better inquiries.
Most forms ask for your customer’s details before they’ve given them a reason to provide them. Resolve Smart Forms start with simple questions about what they need. Each answer is a small commitment. One click leads naturally to the next, creating a clear sense of progress without making the form feel like work. By the time we ask for a name, email or phone number, they’ve already told us what they’re looking for and invested in the process. They’re no longer just browsing.
They’ve started something. It doesn’t just collect contact details. It helps turn interest into action.
And when the inquiry reaches you, you already know far more about the person behind it.
- Simple, one-step-at-a-time questions
- Conditional questions based on previous answers
- A clear sense of progress that encourages completion
- Builds momentum through small commitments
- Qualifies customers before they reach your team
- Photo upload, so customers can show you the job
- Works with your existing website
Answer them while they're still looking.
Some people don’t want to call. They don’t want to fill in a form either. They just want to ask a question.
Website chat lets them start a conversation right from your site. And when they leave, the conversation can continue by text.
- Chat directly from your website
- Conversations continue by text
- After-hours messaging, so no one is left wondering
- Your Google rating and recent reviews shown alongside
- Every chat saved to the customer's history
Start the conversation before they leave.
Missed doesn't mean lost.
A missed call doesn’t have to mean a lost customer.
When a call goes unanswered, an automatic text goes out within seconds — opening the conversation while the customer is still interested.
- Fires automatically when a call goes unanswered
- Opens the conversation by text
- Works nights, weekends and whenever you're unavailable
- Your team takes over when they're ready
You can’t always answer. Resolve can still respond.
Every conversation. One place.
Texts, website chats and missed-call replies usually live in different places. With Resolve, they’re
all in one inbox.
Reply from your desk or your phone. Assign conversations to your team. See the full history of every customer before you respond.
- Shared inbox for texts and website chat
- iPhone and Android app
- Send and receive photos
- Assign conversations to your team
- Instant notifications for new inquiries
Wherever you are, you can reply.
Every lead. Every stage.
From the first call to the finished job, every lead has a clear status. New. Qualified. Scheduled. In service. Won. Or lost.
Katana shows your team exactly who needs attention — a missed call that hasn’t been answered, a form that was started but never finished — so every good opportunity gets a follow-up.
- Clear lead statuses from first contact to won job
- Follow-up alerts for leads that need attention
- Call history with recordings
- Every form answer, photo and message in one timeline
- Add leads from walk-ins, referrals and phone calls
Always know what happens next.
Every inquiry. Accounted for.
Calls, missed calls, forms and chats — counted, tracked and broken down by where they came from. Google Ads. Meta Ads. Organic search. Direct calls.
See what your ads are costing, what they’re producing and where to put more focus next.
- Inquiries broken down by source
- Ad spend, leads and cost per lead
- Missed calls, and how many were rescued
- Form conversion rates
- Weekly and monthly reports
Know exactly what your marketing is producing.
Give customers another reason to choose you.
People read reviews before they call.
When a job is marked Won, Katana sends the review request automatically — so your team never has to remember to ask.
- Automated Google review requests by text
- Your Google rating and recent reviews shown on your website
- Every request tracked
- Included in every Resolve plan
Your customers already have something good to say. We make it easy to say it.
When you can't answer, someone still does.
You can’t be available every minute of every day.
Resolve AI Receptionist answers calls and website chats, understands what the customer needs, handles common questions and captures every detail.
It knows your services. It knows how you want inquiries handled. And when someone needs a person, it knows when to step aside.
You stay in control. When the AI creates or updates a lead, your team reviews it before anything changes.
- Answers calls and website chats
- Qualifies new inquiries
- Handles approved questions
- Transfers calls when needed
- AI summary of every call
- Lead updates approved by your team
- Works after hours and when your team is busy
Available as an add-on for any plan.
It only gets better from here.
Your strategy gets sharper every month.
We watch the data, learn which campaigns, audiences and creative are producing real opportunities, cut what isn’t working and put more behind what is.